Please note for terms and conditions of supply please refer to our quote / email communication where you will find a link in the bottom footer. Thank you.
Welcome to our website.. If you continue to browse and use this website and online system, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website / online system. If you disagree with any part of these terms and conditions, please do not use our website
The use of this website system is subject to the following terms of use:
5 Films respects your rights to privacy and we are committed to protecting your personal information. The purpose of this privacy notice is to explain how we collect and use personal information.
5 Films is the data controller of all personal information that is collected and used about our customers for the purposes of Irish and European Union data protection law.
A Data Protection Officer (DPO) has been appointed to co-ordinate the collection, use and retention of personal data at Ocean Pictures to ensure compliance with the Data Protection Acts, this Policy and related procedures If you have any questions about this policy or a data subject access request please contact the DPO at hello@5films.tv
To provide you with our services, we collect and process various categories of personal information throughout your relationship with us. These include Customer information such as your name, address, contact details. We do not store your financial details and use a secure payment system such as PayPal for all online transactions.
5 Films obtains personal information when you explicitly provide it to us, or information that we gather from your use of our website, your use of our services and the technology you use to access our services (for example your booking location, Internet Protocol (IP) address, or telephone number). In circumstances where you are unable to provide personal information which we require for statutory or contractual reasons, we may be unable to process your transaction. In certain circumstances you may provide us with personal information relating to other people. Please ensure that you provide a copy of this Notice to any third party whose personal data you provide to us or have provided to us previously.
We use your personal information for the following purposes and on the following legal grounds.
IP location
To personalise and improve our services and related products and ask for feedback
This use is necessary to ensure we are complying with relevant taxation rules
particularly around VAT and also to ensure that we provide the correct currency of your home country where necessary.
On the basis of our legitimate interest in operating our business.
Please note that you have a right to object to processing of your personal information where that processing is carried on for our legitimate interests.
5 Films will not retain your data for longer than is necessary to fulfil the purpose for which it was originally collected. We will also consider the nature and sensitivity of the data, the volume or size of the data collected as well as our legal obligations, in determining the appropriate retention period for the relevant data set. We anonymise and or delete data that is no longer required.
More information on our data retention policies is available on request by contacting our data protection officer at hello@5films.tv
Your privacy and the security of your data is of critical importance at 5 Films
When you access our website you do so through secure servers. The use of Secure Socket Layer (SSL) technology means that all personal information, such as your credit/debit card and address details, will be encrypted as it travels from your computer to the 5 Films booking system. SSL is an industry-standard method that is used to transmit personal information securely over the Internet. Our use of SSL and digital certificates ensures you are actually sending data to Ocean Pictures rather than a third party, so you can be confident of safely and confidentially completing your reservation.
To maintain the accuracy of your data, as well as preventing unauthorized access and correct use of all data, 5 Films uses the appropriate physical, electronic, and governance measures to secure the data we collect online.
Please ensure that you keep your 5 Films account details confidential and set a password that is difficult for others to guess.
At present, we disclose your personal information to some or all of the following:
a) Where required by law, to law enforcement agencies, judicial bodies, government entities or regulatory bodies.
You can request a copy of the personal data we hold about you.
If you have reason to believe any of the information we collect on you may be inaccurate, and you cannot correct such inaccuracy yourself through your registered account with us, please contact us
You have the right to request that your personal data be deleted in certain circumstances including:
You can ask that we restrict your personal data (i.e., keep but not use) where:
We can continue to use your personal data:
Where you have provided personal data to us, you have a right to receive such personal data back in a structured, commonly-used and machine-readable format, and to have those data transmitted to a third-party data controller without hindrance but in each case only where:
You have a right to object to the processing of your personal data in those cases where we are processing your personal data in reliance on our legitimate interests. In such a case we will stop processing your personal data unless we can demonstrate compelling legitimate interests which override your interests and you have a right to request information on the balancing test we have carried out.
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.
We respect the privacy of all visitors to our websites. This Cookie Policy outlines our policy concerning the use of cookies, tracking beacons, local storage and similar technologies ("Cookies").
We may update our Cookie Policy from time to time to reflect any changes in technology or legislation or our data use policies which may affect the way in which Cookies are used by us and how you as a user, can manage them.
Cookies are small text files that are stored by the browser (e.g. Internet Explorer, Chrome or Safari) on your computer or mobile. You can think of Cookies as providing a ‘memory’ for the website. They allow websites and apps to store things like user preferences, enabling you to navigate more efficiently between webpages, login information and generally improving your online experience.
We may also use tracking beacons (also known as "clear GIFs" or "pixel tags") or similar technologies on our Site to enable us to know whether you have visited a web page or received a message.
Local storage is often used as an alternative to a cookie on devices (such as smartphones or connected TVs) which use you use to access and connect to our Sites.
Essential Cookies
These are Cookies which are required for certain features of our Sites to work. For example, Cookies are required to remember if you are signed in as you browse around our Sites.
Functional Cookies
These help us personalise your experience by remembering your preferences and settings.
Some examples of how we use these Cookies are:
Analytics and Performance Cookies
These help us understand how people are using our Sites, so we can better serve them. We sometimes get other companies to analyse how people are using our Sites. These companies might set their own performance cookies. Some examples of how we use these Cookies are:
It is usually possible to stop your browser accepting Cookies, or to stop it accepting Cookies from a particular website. However, if you disable all Cookies we cannot tell if you are signed in and some features of our Sites may not work correctly and you may have to manually adjust some preferences every time you visit.
All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
https://support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer
https://support.google.com/chrome/answer/95647?hl=en&ref_topic=14666
If you wish to check and manage third party advertising cookies, you can turn these off by going to the Your Online Choices site. http://www.youronlinechoices.com/ie